Return Policy

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Return Policy

  • Return & Refund Policy – Girija Library

At Girija Library, we value your trust and want you to have a smooth shopping experience.

Return Window

Returns are accepted within 48 hours of delivery only.
Products marked as “Non-Returnable” cannot be returned.

Eligible for Return

You may request a return if:
The product is damaged, defective, incomplete, or different from the description.
The issue is reported within 48 hours with proof (photo/video via WhatsApp +91 9830608702 or email).
The product is in its original condition with box, tags, manuals, and accessories intact.

Not Eligible for Return

Buyer’s remorse (wrong model, color, or product ordered).
Products clearly marked as non-returnable.

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Replacement: A new product will be sent if the item is damaged or defective.
Refund: If replacement is unavailable, the purchase amount will be refunded.

Important Notes

Always keep the product in original condition for a smooth return.
In case of damaged/defective non-returnable products, report within 48 hours for resolution.
We may contact you to verify the issue before processing